Free playbook · 21 pages · PDF
The janitorial contract playbook
A playbook for commercial cleaning and janitorial companies who want more recurring contracts and longer tenure in the buildings they win. It covers the walkthrough, the proposal, the transition from the incumbent and the renewal.
What's inside
- Who signs a cleaning contract in clinics, hospitals, senior living, schools, colleges and property firms
- How to open with the complaint and book a walkthrough when the crew is working
- A walkthrough checklist covering restrooms, floors, high-touch areas and compliance
- A six-part proposal that wins on how quality is checked, plus a scope worksheet
- Objections at the bid stage, a transition plan and the renewal review
- A contract calendar by month and a one-page plan for every building you hold
From the proposal section“Two proposals at a similar price are separated by which one shows the manager how misses get caught before a tenant or patient notices.”
